ALINEADENT ORTODONCIA, S.L.(OWNER) with service address in C/ Flauta Mágica 22, 29006 Málaga (Spain), CIF B-93411650 makes available on its website certain content and activities with information on their general conditions governing the sole use of the OWNERS website by users accessing the same. These conditions will be exposed to users on the website on each page, to be read, printed, filed and accepted via Internet, so that the user is finally fully informed.
FIRST .- CONDITIONS OF ACCESS AND USE
1.1.- The use of the OWNER'S website, does not carry mandatory registration of users. The conditions of access and use of this website are strictly governed by the law and the moral principles, so that the user grants a proper use. It is strictly forbidden to commit acts, that violate the law, rights or interests of others: the right to privacy, data protection, intellectual property etc. The OWNER expressly prohibits the following:
1.1.1.- To carry out actions that may damage the website or the OWNER'S systems or others.
1.1.2.- To make without authorization, any advertising or commercial information, directly or covertly, sending mass mailings ("spamming") or sending large messages to block network servers ("mail bombing").
1.2.- THE OWNER, may, at any time interrupt the access to his website if he detects a use contrary to law, good faith or the general conditions, see clause fifth.
SECOND .- CONTENTS
The contents included on this website have been developed and included by:
2.1.- THE OWNER using internal and external sources so that only the proprietor is responsible for the content developed internally.
2.2.- THE OWNER reserves the right to change at any time the contents of his website. The OWNER does not guarantee and is not responsible for the proper functioning of links to third party web sites that appear on this website. Through the OWNER'S website, there are also free and paid services available to users offered by third parties and governed by the specific conditions of each one of them. THE OWNER does not guarantee the truthfulness, accuracy or actuality of the content and services offered by third parties and is expressly exempt from any liability for damages arising from the lack of accuracy of contents and services.
THIRD .- RESPONSIBILITY
3.1.- THE OWNER shall not be responsible for:
3.1.1.- The failures and incidents that may occur in communications, defaced or incomplete transmissions so that there is no guarantee that the website services are constantly operational.
3.1.2.- The production of any damage users or third parties may occasion on the website.
3.1.3.-The reliability and accuracy of the information entered by others on the web site, either directly or through links. Furthermore, the owner collaborates and notifies the competent authority of these circumstances at the time he has actual knowledge that the damage constitutes any kind of illegal activity.
3.2.- THE OWNER reserves the right to terminate the access without notice permanent or temporary, to ensure the effective responsibility for any damage that may occur. Furthermore, the owner collaborates and notifies the competent authority of these circumstances at the time he has actual knowledge that the damage constitutes any kind of illegal activity.
FOURTH .- COPYRIGHT AND TRADEMARK
The owner's website - the contents, programming and design is fully protected by copyright. It's expressly prohibited any reproduction, communication, distribution and transformation of the protected elements without express consent of the owner. Both, graphic and written materials, submitted by users on the website are owned by the user, transferring the reproduction and distribution rights to the OWNER.
FIFTH .- CONSENT TO THE PROCESSING OF PERSONAL DATA THAT COULD BE INSERTED IN THE WEBSITE FORMS.
All information provided by you through any form on this site will be treated with strict confidentiality. Under legislation 15/1999 of the13th December (Protection of Personal Data) and the Royal Decree 1720/2007 of December 21 (developed regulations of this Law), we inform you that all the data you provided will be included in the file:
ORTOPLUS S.L. CUSTOMERS
for treating them with the aim of management related to ORTOPLUS S.L. CUSTOMERS.
You may exercise your rights of access, rectification, cancellation and opposition by writing to:
C/ FLAUTA MÁGICA Nº 22
SIXTH .- JURISDICTION AND APPLICABLE LAW
These general conditions are governed by Spanish law. The courts of Málaga are competent to resolve any controversy or dispute arising out of these general conditions, the user explicitly renounces any other jurisdiction that might apply.
If any provision of this document be declared invalid, the remaining provisions shall remain in full force, taking into account the willingness of the parties and the purpose of these conditions. THE OWNER may not exercise any of the rights and powers conferred on this document which does not imply any waiver of the same, excluding when expressly recognized by the OWNER.
EIGHTH SALES CONDITIONS
The prices of the treatment for the User shall be established according to the study and treatment plan, and shall be indicated in the report of the treatment. These prices are not binding. The Owner reserves the right to change the prices and product features without prior notice. The price shall be indicated in EUROS (€). Once the shipment cost of the treatment is confirmed and made, it shall be borne by the Owner inside the Iberian Peninsula as well as Canary Islands, Balearic Islands, Ceuta and Melilla. The owner shall not borne the shipment costs if the case is not confirmed. The study and treatment plan have a cost (50€) that the User shall pay in case of not confirming the treatment fabrication, but if confirmed, the cost is free of charge.
All the orders shall be realized by writing an email by confirmating them via the LineDock web platform. Once the treatment order is confirmed via LineDock, the User will receive the treatment to the specified address within 72 working hours. Please revise the Order Confirmation before submitting it finally in order to avoid the errors. We recommend you to confirm if the Order Confirmation is correct for greater security and monitoring of each order. The failure to communicate about abnormalities of the Order Confirmation or the total or partial cancelation will imply the acceptation of the content described in the Order Confirmation.
8.3 Method of Payment
The payment shall be realized under the terms and conditions agreed between User and Owner. These terms and conditions may vary in exceptional cases and all such recorded cases must be written and signed by the User. The payment is realized via direct debit and if not, via bank transfer before the manufacturing of the treatment or by reimbursement. All the differences arising from the breach of payment will be submitted to the courts of Málaga, Spain.
8.4 Shipment Costs
The shipment costs that can a treatment generate shall be shared. The User will be responsible for the shipment cost of the package that receives the Owner, and the Owner is responsible for the shipment cost of the package that goes to the User provided that the treatment has been realized.
The User shall receive a packed and labelled treatment in the form in which each one of the aligners that can be differentiated. In turn, all the registers used for the manufacturing of the treatment send by the user will be returned.
In case of requiring the order of the material in a special packing, all the charges are paid by the User. For other above-mentioned conditions, please consult our marketing department via email: firstname.lastname@example.org.
8.6 Shipping errors
The owner declines any responsibility for the damage that may occur during the shipping of the constituent order material. The user must inform and claim the damage to the shipping agency. Any claim related to the lack of packages or damages that have occurred to packing must be claimed to the shipping agency in 24 hours by the recipient and by previous notation of the failure on the prescription sheet of the agency. The User has 5 days to inspect the content of the shipment and if applicable, The user has to inform the Owner via email email@example.com about the possible packaging errors, defects in the product’s appearance or lack of any article. After 5 days, claims of this type will not be accepted.
8.7 Cancelation and modification of orders
Any order modification or cancelation requests must be realized by writing to the Owner, either via LineDock or by writing an email to firstname.lastname@example.org. Only order cancelations consulted and admitted by the Owner will be authorized and when this modification is realized before the treatment is in the process of manufacturing. All expenses arising from the cancelation shall be borne by the client. Order cancelation or modification will not be admitted, once they have been manufactured or in case they have left the factory.
8.8 Return Policy
Under any circumstances the Owner shall not realize the reimbursement of the treatment as well as the costs incurred during the treatment once it has been confirmed via the LineDock web platform.
The reimbursement of the required material sent by the User for the treatment realization will be performed by the Owner when the treatment is confirmed.
If the User wishes to return any type of material and it hasn’t been confirmed, the User must bear the shipping cost, or give a written notice to the Owner on the email address email@example.com to send him/her the other posterior treatment.
The Owner guarantees the perfect performance of the treatment as long as the guidelines have been previously outlined in the report indicated in the Linedock web platform.
In case in which the User detects any abnormality in the treatment, he/she should inform the Owner about it by writing an email to firstname.lastname@example.org.
In case of loss, breakage or deterioration of any component of the treatment, the User shall bear the costs.
The Owner reserves the option to do some post-treatment completion amendment within two months after completion of treatment to the date of confirmation thereof requested by the user.
The subsequent to the preliminary study indicated maximum number of Final Precision aligners, it will total 3 per arch, regardless of the treatment result to the completion of the use aligner established in the study. If you need more than 3 Final Precision aligners, the costs will be borne by the user.
8.10 Cancelations and Limitations of Warranty
1. The warranty only covers the components of the treatment.
2. Any warranty claim will not be accepted if the User is not keeping up with the payments.
3. The warranty will not cover the products with defect for which the Owner does not have any responsibility, especially those due to:
- Damages caused by inadequate usage or storage.
- Defects caused after the sale as a result of fire, flood or similar events.
- Defects caused b external events.
- Damages caused by incorrect use of treatment provided by the Owner as well as the marked indications in the report of the Linedock web Platform.
4. This warranty expressly excludes the maintenance. It also excludes the repair or replacement of parts due to normal wear or tear.
5. The Owner cannot guarantee the effectivity of the Alineadent treatment in 100% of the cases.